Dear WISDOM users, we have recently received feedback from users that there are criminals pretending to be WISDOM staff to contact WISDOM users through phone calls and text messages to defraud them, or to let users pay in the name of brushing cash back. In order to avoid the majority of users being cheated and suffering economic losses, please pay attention to the following information:
1、Call the victim pretending to be WISDOM customer service: Sorry, due to system problems, your WISDOM product order needs to be reconfirmed, please enter your bank card information again.
2、Asking for a security deposit in the name of winning WISDOM.
3、Send a message congratulating you on winning the jackpot, and ask users to go to a phishing site disguised as WISDOM's official website to claim it with a verification code. However, if you need to confirm your identity, please log in to complete your personal information. When accessing this "phishing site", they are induced by scammers to enter their credit card information.
4、In the name of swipe and cash back, users are asked to click a link or scan a QR code to pay
1、WISDOM's official customer service hotline is 400 886 9058. WISDOM customer service will never contact a member through a personal mobile phone for any business problem. If you receive a suspicious call but cannot determine whether it is a fraud, please be sure to call WISDOM official customer service telephone 400 886 9058 for advice and verification, so as to avoid being cheated and suffering unnecessary losses.
2、WISDOM official website: www.wisdom.hk, if there is a phishing website disguised as WISDOM official website, please do not believe. If there is any problem with your order, WISDOM will not send you a link via SMS /QQ, and you do not need to provide your personal bank card information (please pay special attention to your bank card password and verification code).
3、WISDOM Mall does not have any form of swipe, please do not randomly click the stranger payment link or QR code payment to avoid being cheated.
4、In particular, consumers are reminded that for customer service calls about WISDOM, please refer to the information published on the WISDOM website to prevail, and beware of being cheated.