1) One of the possibilities is running out of batteries. Please recharge the headlamp and try again.

2) Check whether there is any bad contact of lamp circuits.

3) Measure the output voltage of the drive. If the voltage fluctuates, replace the driver.

4) Measure whether the input voltage is too low. If the input voltage is too low, the lamp should be used normally after the voltage recovers.

1) The charger and charging cable are damaged.

2) The battery failure

3) The charging circuit board isn’t working.

1) It is normal if it is used under low ambient temperature.

2) If it is used under normal ambient temperature, the battery life may has expired. Please replace it with new products in time.

1) It is normal if it is used under low ambient temperature.

2) If it is used under normal ambient temperature, the battery life may has expired. Please replace it with new products in time.

It is normal. Generally, the heating of lamps is not obvious when used at low brightness, but it is easy to feel hot when used at high brightness. The reason is that the high brightness function requires high-power energy to drive. At the same time, the LED will generate a certain amount of heat, which is a normal phenomenon.

It is water-proof. Our products have both IP68 and IP69 protection levels, which means that our products can still maintain good performance under 2 meters of water, and can also withstand the test under high temperature and high pressure of water. In fact, according to feedback from our distributors, It can also be used normally under 20 meters of water.

Companion kit includes magnetic charging cable and adapter.

It is unable to support customization temporarily. We only support laser engraving. If you have special requirements, please contact online customer service.

WISDOM’s headquarter is in Shenzhen. We were established in Hong Kong in 2002 and have been deeply involved in industrial headlamps for more than 20 years.

The lamp body has NFC anti-counterfeiting label and exclusive serial number;

Method one   WISDOM Anti-counterfeit

Method two  Mobile phone NFC detection

Download WISDOM NFC APP on the App Store/Google Play or scan QR code below to download.

Enable the NFC on your NFC capable smartphone.

Tap the NFC tag on the back of the item until the query result appears.

The final result shows that your headlamp is an original WISDOM lamp.

If you want to learn more about wisdom brand and products, or have any question about verifying the products you purchased, please contact us through the following ways.

Email info@wisdom.hk

Tel 400 886 9058

Fax 0755-28998861

Address 1/4F, No.9, Zhangbei Avenue, Longgang, Shenzhen 518116, China

Official Website wisdom.hk